Privacy Policy

Privacy Policy

This Privacy Policy explains how Spritz Health (“Spritz,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit spritzbiohacking.com (the “Site”) or make a purchase from us.

By using our Site, you agree to the practices described below. Spritz Health sells and ships only within the United States.

Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site, as well as information needed to process purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to data that can identify you as an individual. Below are the categories we collect and why.

a. Device Information

Examples collected:

  • Web browser type and version
  • IP address
  • Time zone and location data
  • Cookie and pixel data
  • Browsing history (pages and products viewed)
  • Search terms used on the Site
  • Site interaction data (clicks, scroll behavior, session duration)

Purpose:

  • To load and display the Site properly
  • To analyze and optimize Site performance
  • To understand which products and content resonate with visitors

Source:

  • Collected automatically using cookies, log files, tags, pixels, and web beacons

Disclosure:

  • Shared with our hosting platform (WP Engine), our analytics providers (Google Analytics, Meta), and our advertising partners

b. Order Information

Examples collected:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment processors; we do not store full card numbers)
  • Order history

Purpose:

  • To fulfill your order and deliver products
  • To process payments
  • To send order confirmations, shipping updates, and customer service communications
  • To screen for fraudulent activity
  • To send marketing emails or texts (only if you’ve opted in)

Source:

  • Collected directly from you at checkout, account creation, or through customer support

Disclosure:

  • Shared with our payment processors (Stripe, AllayPay/PayFirmly), shipping carriers, our email service provider (Omnisend), and fraud prevention services as needed to fulfill your order

c. Customer Support Information

Examples collected:

  • Any personal information you share when contacting us via email, chat, or social media

Purpose:

  • To respond to your inquiry and resolve issues

Source:

  • Collected directly from you

d. Marketing & Subscription Information

Examples collected:

  • Email address, phone number, and marketing preferences
  • Engagement data (email opens, clicks, SMS responses)

Purpose:

  • To send promotional emails, product launches, and SMS updates if you’ve opted in
  • To measure campaign performance and personalize conten

Source:

  • Collected when you sign up for our newsletter, subscribe to SMS, create an account, or place an order

You can unsubscribe from marketing emails at any time using the link in any email, or reply STOP to opt out of SMS messages.

2. How We Use Personal Information

We use your Personal Information to:

  • Provide products and services
  • Fulfill and ship orders within the United States
  • Process payments
  • Communicate order updates and customer service responses
  • Send marketing content based on your preferences and interests
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

3. Sharing Your Information

We share Personal Information only with trusted service providers who help us operate our business, including:

  • Hosting and platform: WP Engine, WordPress, WooCommerce
  • Payments: Stripe, AllayPay/PayFirmly
  • Email and SMS marketing: Omnisend
  • Analytics and advertising: Google, Meta, TikTok
  • Shipping: USPS, UPS, FedEx, and order fulfillment partners


We do not sell your Personal Information. We may disclose information when required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of Spritz, our customers, or others.

4. Cookies

Cookies are small data files stored on your device that help enhance your experience on our Site. We use:

  • Functional cookies to remember preferences and keep you logged in
  • Performance cookies to understand how visitors use the Site
  • Advertising cookies to deliver relevant ads on Meta, Google, and other platforms
  • Social media cookies to enable content sharing


You can control cookie preferences through your browser settings or our cookie banner. Disabling some cookies may affect Site functionality.

5. Your Rights

Depending on the state you live in, you may have the right to:

  • Access the Personal Information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your Personal Information
  • Opt out of marketing communications
  • Opt out of the sale or sharing of Personal Information (note: we do not sell Personal Information)


To exercise any of these rights, email us at support@spritzitup.com. We may need to verify your identity before processing your request.


California residents have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what categories of information we collect and to request deletion. Residents of other states with applicable privacy laws (including Colorado, Connecticut, Virginia, Utah, and others) may have similar rights.

6. Data Retention

We retain your Personal Information for as long as needed to provide our services, fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for at least seven years for tax and accounting purposes.

7. Data Security

We use industry-standard safeguards including SSL encryption, secure payment processing, and access controls to protect your Personal Information. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site and products are intended for adults 18 and older. We do not knowingly collect Personal Information from anyone under 18. If you believe a child has provided us with information, contact us at support@spritzitup.com and we will delete it.

9. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Spritz Health Email: support@spritzitup.com